Privacy Policy

Information We Collect

When you use our website, we may collect:

• Contact details: Name, mobile number, and email address (collected via booking forms, enquiry forms, quote downloads, and newsletter signup).
• Travel details: The route, travel dates, passenger count, vehicle preferences, and specific trip requests that you submit.
• Corporate details: Company name, GST number, contact person details if you request a corporate cab account or group travel reservation.
• Quick Search enquiries: Routes, dates, and phone numbers searched on our homepage, processed to complete search follow-ups.

How We Use Your Information

We use the information you provide to:

• Process, book, and respond to your travel reservations and custom enquiries.
• Send price quotes, routing details, and booking confirmations via WhatsApp, Telegram, email, or telephone call.
• Optimize website performance and refine the client reservation experience.
• Send occasional travel deals, updates, or packages if you subscribe to our newsletter (you can opt out at any time).

How We Share Your Information

We do not sell, rent, or trade your personal information. Enquiry details are shared internally within our team (securely via WhatsApp or Telegram integration pipelines) solely to process your transportation booking. We store booking records securely using Supabase (our primary secure cloud database provider).

Data Retention

We retain booking databases and customer contact records for as long as needed to fulfill booking services, resolve accounting reviews, maintain tax details, or comply with statutory requirements under Indian law.

Your Rights

You have the right to request access to, correction of, or removal of your personal information from our databases at any time. To make a request, please contact us using the information below, and we will process it in accordance with applicable laws.

Cookies

We use cookies and similar technologies to understand how visitors use our website and to improve our services. Specifically:

• Google Analytics: helps us understand website traffic and visitor behavior in aggregate.
• PostHog: helps us understand product usage and improve our website experience.
• Google Search Console: helps us monitor our website's search performance; this does not track individual visitors.

You can accept, reject, or customize your cookie preferences at any time via the 'Cookie Preferences' link in our website footer. Essential cookies required for basic site functionality (such as remembering your booking selections) are not affected by this choice.

Third-Party Services

This site links to or integrates with external applications like Google Maps, Telegram notification hooks, and WhatsApp click-to-chat. We do not govern the data practices of these platforms. We recommend checking their respective terms and privacy policies.

Changes to This Policy

We may periodically update this page to reflect changes in our data handling operations or compliance guidelines. The updated version will be posted here with an adjusted "Last updated" date.